How to change your password and app language

Change your password (staff)

1. Open My page → Settings.
2. Tap the Account & privacy tab (①).
3. Under Sign-in & password, tap Change password (②).
4. Enter the Current password, the New password (6 characters or more) and Confirm new password.
5. Tap Change password. You see “Password changed.”

After the change, other devices are signed out; this one stays signed in.

Change the language

1. Open Settings → Language (or tap Language on My page; on the sign-in screen, use the globe).
2. Choose: 日本語, Português, English, Tagalog, 简体中文, Tiếng Việt, Español or Same as device.
3. The app switches right away. Server texts (for example daily report labels) follow the chosen language.

For managers

• Manager passwords are changed on the web panel (profile). Settings in the app shows this note.
• Language works the same as for staff.

Forgot your current password?

1. Sign out (Settings → Account & privacy → Sign out, ③).
2. On the sign-in screen, tap Forgot your password? and follow the link you receive.

Safety tips

• Use a password only you know, and not the same as other services.
• Lost your phone? Sign in on another device and change the password: the lost device is signed out.
• Do not share your password with colleagues. Each person has their own account and records.

Common mistakes

• “The passwords do not match.”: type the same new password in both fields.
• “The password must be at least 6 characters.”: use a longer password.
• Company news stays in another language: texts written by your company show as they were written.

Related questions

• Settings: general, language, notifications, account and about
• Sign in, choose your company and reset your password
• Common KMR problems and what to do