Routes and deliveries on the map

What it is for

The middle tab, DRIVER, opens the full-screen map with today's stops, numbered in order. From here you search an address, see how many deliveries are left, open each stop and reach the delivery, navigation and address-fix actions.

Where it is

Bottom bar → DRIVER (or More → Operations → Routes; on Home, See all). To leave the map, tap the back arrow at the top. In the browser, the same screen is the portal's Routes tab.

What is on the screen

1. Search (①): “Search postal code, address, reference or parcel”. Type part of the address, the postal code or the tracking number. Below, the route chip shows code, km and minutes.
2. Scan label code (②): reads the label's barcode/QR to search by tracking number.
3. Map buttons (③): add a delivery, go to the next delivery, follow your position and Map tools.
4. Counters (④): Pending, Failed and Delivered; the clock opens History.
5. Filters (⑤): Pending, Absent, Delivered. Drag the bottom sheet up to see the list.

Step by step: open a stop

1. Tap the numbered pin on the map or the stop in the list.
2. The stop sheet shows address, tracking number and time window, and the actions: Arrived / Delivered / Failed — opens the delivery record (see “How to record a delivery”). Navigate — opens your chosen navigator. Parcel and Parcel details — type, weight, size, window. Edit address and Delete delivery — only on deliveries your company allows (for example ones you created). Reopen completed delivery — puts a delivery marked by mistake back in the queue. Redelivery — for a delivery that failed. Correct pin — adjusts the entrance on the map. Location note — Place name and Tip for the next driver.

Common mistakes

• “No route published for today”: dispatch has not published it yet. Add deliveries from the OCR tab if your company allows.
• “Address without coordinates yet”: the address did not become a map point. Open the stop and use Correct pin.
• “This delivery was completed or changed”: someone changed the stop. Return to the route to refresh.

Related questions

• How to record a delivery (delivered, absent, failed)
• Route order: optimize and reorder
• Navigate to the delivery