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KŌLOGY · Screens & features

Delivery history and pending uploads (no signal)

See deliveries by day and understand the pending-uploads box: what the app keeps without signal and how to resend.

Updated Android · iPhone / iPad

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What it is for

The Delivery history lists a day's stops with each status. Pending uploads keep on the phone what you recorded without signal — and send it automatically when the connection returns. Together they make sure none of your work is lost.

Where it is

  • History: on the map, the clock icon next to the counters; or tap the Delivered number on Home.
  • Pending uploads: the N pending badge at the top of the app. It only appears when something is waiting.

Delivery history

  1. Open the history. The date shown is Japan time, not your phone's time zone.
  2. Pick the day with the calendar icon.
  3. Each line shows address, status (Pending, Arrived, Delivered, Failed, Skipped), tracking number, window and notes.

Pending uploads: how it works

Without signal the app keeps these actions: Delivery status, New delivery (OCR), Vehicle (take out/return), Fuel card and GPS track. When saving you see “No connection — saved on this device. It will be sent automatically.” and the stop shows Waiting to send.

Step by step: check and resend

  1. Tap the N pending badge at the top. Pending uploads opens.
  2. Check each item's state: Waiting for connection, Sending…, Not sent: reason or expired.
  3. With signal, tap Send now so you do not have to wait.
  4. Item with an error: tap Retry. If the record is no longer needed, tap Discard and confirm — it will not be sent.

Common mistakes

  • “Expired (over 20 h in the queue)”: the item stayed too long without signal. Check it and record it again.
  • “Not sent: …”: the server refused (for example the stop was already changed by dispatch). Read the reason and redo it from the right screen.
  • The daily report does not go to the queue: it needs a connection. What you typed stays on screen until the signal returns.
  • Uninstalling the app with pending items deletes what was not sent. Send first.

Related questions

  • How to record a delivery
  • Routes and deliveries on the map
  • Driver troubleshooting

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