How to follow the team's day on your phone

When to use it

Use this routine every work day in the manager app. In a few minutes you know who is on duty, who is late or absent, and you clear what is pending.

Step by step

1. The day before: open Home and check Not confirmed (day before) under To do (③). Tap it, open the person and use Message or Call. On the schedule, Resend confirmation reminder.
2. In the morning: check the tiles (②). In / total shows how many have checked in.
3. Lateness: tap Late to filter. Each person shows “Late +N min”. Tap the person (⑥) and use Call.
4. Absences and cancellations: tap Absent. Check Open alerts (for example a last-minute cancellation). If needed, find a replacement in Shifts.
5. Where everyone is: tap Live map. See who is “At the store”, “Near the store” or “Away from the store”.
6. Messages: under To do, Unanswered messages takes you to the team's questions.
7. In the afternoon: open Today in detail to see the hourly breakdown and the approach, conversation and application counters.
8. At the end of the day: Finished shows who checked out. Those who did not show as incomplete in Attendance.

Tips

• Use By store to go store by store, and By contract to separate contract types.
• Search accepts name, code or store.
• Turn on notifications in Settings → Notifications so you do not miss alerts.

Common mistakes

• “No one matches this filter”: tap All to clear the filter.
• The person is not on the map: they did not allow location or have not tapped a work-day button yet.

Related questions

• Managers on the phone: tabs, Home and Menu
• Today in detail and Live map
• Alerts, stores, projects and training