KOCHAT · Problemas y soluciones
I cannot sign in to KOCHAT
"Check the e-mail and password", expired session or disabled account: what to do in each case.
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"Could not sign in. Check the e-mail and password."
Use your KOREOS e-mail and password. If you forgot the password, reset it on KOREOS web (Forgot password) and try again.
"Your session expired"
Normal after a long time without opening the app or after changing the password: sign in again and your chats come back.
Signed in but it says "Company suspended" or "Payment due"
It is a notice about the company plan. Tap it for details or talk to your company administrator.
None of this helped
Ask the administrator to check that your account is active in KOREOS.