KOREOS MENT · 常见问题
KOREOS MENT FAQ
Internet, where the data lives, devices, offline work, orders and passwords.
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Do I need the Internet?
No. Records stay on the device or on the local server. The Internet is only used to sign in with a KOREOS Core account and to check for updates.
Is it a cloud service with a monthly fee?
No. KOREOS MENT is installed at your company. There is no monthly fee to keep using it; monthly support is optional.
Which devices does it run on?
Windows 10/11 (64-bit) PCs and Android tablets, with the same workflow.
Can I keep working if the network drops?
Yes, with Company sync: each device keeps saving and sends when it reconnects. When connected directly to the local server, a connection is needed to save.
Does the app send orders to suppliers?
No. Quotes, orders and receipts are team records. The app does not send orders or make payments.
I forgot my password. What now?
Ask your company administrator to reset it. KOREOS Core accounts change their password in Core.
Which languages are supported?
Japanese, Portuguese and English. Each person chooses the language; text written in cases is not translated.
Does the guide need the Internet?
No. The in-app Guide and tutorials work offline, even before signing in. The Help button opens the explanation of the current screen.